Soakage Testing Ltd (“we”, “us”, “our”), we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
By using our website (soakagetesting.co.nz) or our services, you agree to the practices outlined below.
1. Information We Collect
We may collect the following personal and project-related information:
Personal Information
Name
Company name
Email address
Phone number
Project Information
Project address
Project type
Water availability
Service requested (testing, reporting, design)
Additional details provided in the quote form
Automatically Collected Information
Through Google Analytics, we may collect:
IP address
Device type
Browser information
Pages viewed
Time spent on the website
This data is anonymous and used only for performance analysis.
2. How We Use Your Information
We use your information to:
Provide quotes and respond to enquiries
Schedule and complete soakage testing
Prepare datasets, reports, and design documents
Improve our website and customer experience
Communicate project updates and service information
Maintain business and regulatory records
We do not use your information for unrelated marketing or sell it to third parties.
3. Sharing Your Information
We may share your information only when necessary to complete your project, such as:
Subcontractors or engineers assisting with design
Council authorities requiring documentation
Service providers (e.g., email or cloud storage systems)
We never sell, rent, or distribute your personal information for commercial purposes.
4. Data Storage & Security
We take reasonable steps to protect your information from:
Loss
Misuse
Unauthorised access
Alteration
Information is stored securely in encrypted systems, protected devices, or private cloud platforms.
5. Cookies & Tracking
Our website may use cookies and Google Analytics for:
Traffic monitoring
Performance improvements
Understanding how users interact with the site
You can disable cookies in your browser settings at any time.
6. Accessing or Updating Your Information
Under New Zealand privacy law, you have the right to:
Request a copy of the personal information we hold about you
Ask for corrections to any inaccurate information
To make a request, contact us at:
Email: info@soakagetesting.co.nz
We will respond within a reasonable timeframe.
7. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
8. Data Retention
Project and contact information may be retained for:
Legal compliance
Project records
Future reference for related work
Information is stored only as long as necessary for business or legal purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Soakage Testing Ltd
Email: info@soakagetesting.co.nz